If you have reason to suspect that someone is installing, servicing, repairing gas appliances or pipework without being registered with the RGI scheme, please complete the online form shown below or alternatively print the form you get when clicking here (*), with as many details as you can. If we need further information we may contact you if you give us your contact details. Thank you for taking the time to provide us with the information which will be transmitted directly to the Commission for Regulation of Utilities (CRU) for investigation.
Alternatively, please send the completed form to CRU by Post, Fax or by Email.
The CRU has noted that it is currently taking longer for our investigators to respond to reports of illegal gas works than they would like. There will likely be a significant delay in terms of several months before an investigating inspector starts their investigation of your case. The inspector will contact you when they start to review your file. We thank you in advance for your patience.