Dear Registered Gas Installer,

At RGII, the safety, health & wellbeing of RGIs is paramount. With the considerable increase in the number of cases related to COVID-19 (coronavirus), we want to ensure we serve our RGIs as efficiently and effectively as is possible during this time. With this in mind, we must be realistic and plan for the potential closure of our office at KCR industrial estate, and so we’d like to outline the options open to you, mainly if you usually conduct your business in person, in our reception. 

Please note, from the close of business day tomorrow, Friday 13th March 2020, our office reception will close its doors to all RGIs and the general public, until further notice.

Cert Sale and Return

We will be accepting orders as normal via phone (01) 499 7998.

All cert returns, will still be accepted by post and be processed as normal. Certs can also be delivered to the post-box at our office.


These can be taken over the phone and can be made to your registered account for cert sales, subscription fees and other services by calling us at (01) 499 7998 Monday – Friday – 8.30 am – 5 pm.

Please keep an eye on our website for any updates. If you have any queries at all in relation to your account, please do not hesitate to contact us at (01) 499 7998 or email us at  

We would recommend that you keep up to date with regards to COVID-19 by visiting the Department of Health’s press release web page for official communications in this regard – please see and by visiting the health and safety authority web page

In the meantime, please stay safe.

All the best,

The RGII Team